Adi Rosenbaum

Sr. Software Engineer · Hyro

About

A three-year veteran of the Voice Agents Group, Adi is responsible for the implementation and optimization of Hyro's voice products. She has notably led the company's efforts in latency reduction, bridging the gap between LLM capabilities and human-centric UX.

Session

13:45

talk

The Productized Agent: Lessons from 5 Years of Conversational AI in Healthcare

Building a cool AI demo is easy; maintaining hundreds of unique deployments for healthcare clients without ballooning your engineering head-count is the real challenge. At Hyro, we spent five years evolving from a code-forward NLP approach to a sophisticated, LLM-driven multi-agent system handling over 700,000 conversations weekly. We share the honest growing pains moving to a unified, scalable platform where Solutions Engineers can deploy complex, reliable agents independently.